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Information about effective group usage.
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There were 52 articles found in this category:

  1. questionSubscribing to group calendars
    Group members can subscribe to group calendars in Outlook 2007 and other calendaring applications. There are several ways to subscribe to calendars. (Note: the ability to subscribe to Kavi calendars is not available for Outlook 2003 or Internet Explorer 6 users.) From a group: go to the spec ...
  2. questionWorking with calendars in Outlook 2007
    Subscribing to calendars is the smart way to work with your events because you get real-time information about events right in Outlook itself. Kavi Workspace 5 customers can subscribe to Kavi calendars if they are using Outlook 2007 (or or other compatible calendar applications such as Apple iCa ...
  3. questionConfiguring the time zones available on Groups' calendars
    At times you may find you wish to add additional time zones to the Groups calendar or remove time zones that are no longer needed. To select time zones: go to the utility bar select: Administration > Configuration select: Groups > Manage Time Zones check the box for any time zones you wis ...
  4. questionSetting a default time zone
    When you create an event, you select a specific time zone to be used for scheduling. This time zone is what's displayed on the Calendar tab, in email notifications and on the detailed view you see when you click on an event. Setting the time zone default across all groups: There is an organizat ...
  5. questionI can't post to a mailing list and the error message indicates I am not an account holder, but I am
    Scenario: You are an account holder but you are not able to send email to a mailing list, even though the sending email address appears to match your primary email address. Check the failure message in the email bounce message. Does it look similar to this?: <listname@mysite.org>: Sorry, ...
  6. questionWhy does the email tab in my group list email address instead of member name for some messages?
    When reviewing online the email messages for your group, you usually see the sender's name in the Submitter column on the Email page. (www.mysite.org/apps/org/workgroup/demogroup/messages.php) You may notice that sometimes the Submitter name is an email address instead of a person's name. This o ...
  7. questionHow to allow staff and special users to post to all group mailing lists
    Create a Staff group: add a group called "staff" (http://www.mysite.org/apps/org/workgroup/staff) assign it the email address: staff (staff@mysite.org) Workspace recognizes that anyone who is subscribed to staff@mysite.org has a special role in groups and can post to any group mailing list. N ...
  8. questionWhat is BATV?
    BATV is a scheme that uses PRVS or Simple Private Signature which is injected into the mail address to verify the identity of the sender. Our mailing list software does not support this variance in e-mail addresses and rejects messages using BATV headers. BATV is an Internet Draft, which each r ...
  9. questionModerating pending email messages
    The recommended method for moderating mailing list messages is to respond to the moderation email. This method logs more events in the mail logs and provides better resources for investigating mail delivery questions, if needed. To respond via email, be sure that the correct address appears in ...
  10. questionWhat is the Receive Members Email setting?
    Each user account has an option to subscribe to the members email list. If set to "no", the user will not receive the notices that are sent to the members list. This is the user account setting in question: Receive Members Email* Yes, subscribe to the members email list and send other general an ...
  11. questionKeywords in groups document search
    If you upload a document to a group and don't enter a description, keywords appear in the search results. Those words were extracted from the document when it was indexed for searching. When a document lacks a description, or enough description text to fill the allotted display space, the applic ...
  12. questionWorkgroup Mailer
    Question: What is workgroup_mailer? Why does Kavi put this on the Return Path of email originating from the system? Email originating from a user's email client typically looks like this: Return Path - jdoe@yahoo.com From - jdoe@yahoo.com All application email originating from inside groups uses ...
  13. questionSharing the general membership calendar
    Scenario: You are looking for a way to allow events posted to the general membership calendar to be shared with the calendars for the individual groups. Note: The general membership calendar is the one found on the Calendar tab of the All Groups page. If you add an event to the general members ...
  14. questionAuto naming document folders
    An auto naming folder automatically assigns names to documents added or moved into it. This can be handy for managing technical documents that must follow a specific naming convention. It can also be make it easier to search and sort a folder that contains dozens of similar documents. The name a ...
  15. questionPrimary Voters and Alternate Voters
    Question: How does balloting work in Groups when there are multiple primary and alternate voters? Answer: If you have a company with 5 voting members in a group: 2 primary voters 3 alternates - The *last* alternate vote always overrides the previous alternate vote. They can keep overriding each ...
  16. questionCreate a New Approval Ballot
    Use the Create a New Approval Ballot form to create a new approval ballot for a document. Note: You must have Ballot Manage privileges to create a new ballot. Note: A group member's voting eligibility is assigned by the group Chair or other group member with Roster Manage privileges. See Change ...
  17. questionInterest Category inheritance
    If you're an ANSI accredited organization and use Interest Categories there are a few rules about how Workspace handles Interest Category inheritance that you should be aware of. Sync Rule: If Interest Categories match, then they are synced on change if not then they are localized and out of syn ...
  18. questionWhich Roster changes send Chair notifications
    These actions do not send notifications to the chair or to the user: Add a member to a group and select: Send automatic confirmation email? No, I will do that later [http://www.mysite.org/apps/org/workgroup/mygroup/members/add_members.php] Change the role of a member who is already part of th ...
  19. questionCalendar items other than events
    Calendars allow you to see more than just events. Using the Action Item and Ballot check boxes you can see when action items are due or when ballots close. Ballot and action item statuses are also indicated by their icons: an open ballot is a white circle a closed ballot is a black circle ...
  20. questionMulti-day or spanning events on group calendars
    You can now create an event that spans multiple days in Kavi Groups calendars. Spanning events are treated as one singular event that takes place over multiple days, rather than as an event that repeats several days in a row. To create a spanning event, just set the end date to the date of the ...
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