When I add a recurring event to Outlook it creates a new calendar
When I click on an .ics file containing a single event, Outlook adds that event to the existing calendar. When the file contains multiple events, Outlook creates a new calendar. Why is that?
There is a known issue with how Outlook handles single and multiple events. Part of the challenge is that there is not a standard that specifies how recurring events should be handled. The iCalendar RFC specification we used to define our implementation clarifies how to describe events, but not what to do with them.
There is a workaround to this issue, however. You are given a choice about how the events should be handled when importing the file to the calendar. That is, when you save the file locally first then and import it, Outlook asks if it should add the events to the current calendar or create a new one. By contrast, double-clicking the file does not present you with this option. To import the event:
- save the .ics file to your local hard drive
- open Outlook and display the calendar
- go to the File menu and choose 'Import and Export'
- select the file type iCalendar or vCalendar
- select the file you wish to import
- when asked whether to save the events in the current calendar or create a new calendar, choose to save to the current calendar
Notes about Groups recurring events:
For Kavi installations prior to Workspace 5, our .ics attachments listed several separate events for a recurring series. We don't believe that there is a bug in how we created the .ics file - but nonetheless, what we created was not a "recurring event" as defined by the iCalendar spec -- but instead, a set of individual events. This is not wrong, but is something to be aware of when discussing the issue. Note that this minor annoyance has been eliminated for customers on Workspace 5.