JavaScript and Cookies in Workspace 5 [Article]
Kavi Workspace 5 presents a significant product upgrade, bringing new functionality and an improved experience to customers. The general theme of this release is empowering users to get thing
- Member unable to post to mailing list even though email address is correct and v... [Article]
This problem typically occurs when a member's company or email provider is using an email application called BATV that is supposed to help large organizations reduce their susceptibility to spam. BATV...
- Moderating pending email messages [Article]
...e moderation email. This method logs more events in the mail logs and provides better resources for investigating mail
- What does it mean when I see "I don't accept message with empty Subjec... [Article]
While investigating an mail delivery issue, you may see a message similar to this in the logs:2009-05-01 11:58:49 ... sent 5792 bytes from qp 21747
2009-05-01 11:58:49 + ...
- Workgroup Mailer [Article]
Question: What is workgroup_mailer? Why does Kavi put this on the Return Path of email originating from the system? Email originating from a user's email client typically looks like this:
- What is the Paste from Word button? [Article]
When you are adding or editing a calendar event in Groups, the Paste from Word button automatically removes hidden characters when the source file for the copied text is a Microsoft Word document. The...
- Merging two companies in Workspace [Article]
Mergers raise a host of issues that can only be properly managed by an informed administrator. To decide how best to handle a merger, you must figure out which is more important:
m
- What does it mean when I see "deferral" in the mail logs? [Article]
If you are researching why a user did not receive an email, you should check that the user is a subscriber and verify that the email in question was actually sent out and moderated through. Next, ch